Identity in a changing world: ForgeRock shares its 2022 forecast

As 2021 draws to a close, it’s natural to reflect on what has shaped the world we live in and what it means moving forward. Over the past year, we have seen continued pressure on the way we manage our lives caused by the COVID-19 pandemic, cyber attacks has continued at an unrelenting pace, and policies designed to thwart attackers have reached the top of the agenda in the Biden administration with the publication of the Executive Decree on Cybersecurity. Despite the dynamic landscape, one constant remains as we approach 2022: the need to help people access the connected world simply and securely. Hear from six of our top identity experts on what to expect in the year ahead.

Eve Maler, CTO: Beyond Passwordless Authentication

In the coming year, we will see the first new standards and guidelines for “deep” authentication without a password, involving no memorized secrets. But with the increase in consumer use of password-less authentication methods, we will face challenges once “resolved” by sharing passwords. One of these issues is securely delegating access to bank accounts and health records to family members and caregivers.

As soon as you solve your main problem, your next problem arises. The need for innovation to address these issues will continue into 2022 and beyond.

Mary Writz, VP of Product Management: Ransomware: We Cannot Lose Our Guard

Ransomware featured high in the headlines in 2021, and it’s not going to go away. The best approach to protect your organization is to step up your best practices: good security hygiene, up-to-date planning for emergency scenarios, and strong control over digital identity systems.

David Burden, News Director: Fighting the “I Quit” Culture

Several needs will become more apparent in 2022: securing your business for transitional and hybrid workers, dealing with employee attrition and the high churn rate caused by employee turnover. Everyone’s IT departments will need resources for internal and external employees while maintaining a high level of service and a secure environment. Your business will need a stronger partnership than ever between back office, HR and legal, to manage physical access, reporting, employee engagement, contact tracing and hot-desking. . Legislation regarding remote work and a hybrid workforce is a separate possibility, and such legislation will have a significant impact on IT priorities.

To stay ahead of the quitting trend, focus more on virtualized desktop environments to empower remote workers while securing online environments. More highly automated patching solutions can allow you to deploy secure updates to those who work remotely.

A workforce that is physically dispersed and may never have met in person will inevitably lead to a higher risk of social engineering attacks. Expect to put more effort into technology, training, and robust identity authentication solutions to mitigate this risk.

Allan Foster, Chief Evangelist: Government Services Breaking the Digital Divide

In 2022, we will start to see more and more publicly sponsored identifiers being used in both the public and private sectors. Smart devices will become the ubiquitous identity solution in the Western world, further widening the digital divide between Western and emerging societies.

Ben Goodman, Senior Vice President of Corporate and Business Development: Plan for Ubiquitous Verification and Proof

Know Your Customer (KYC) technology, long a regulatory requirement for financial institutions, will become ubiquitous when registering accounts of all types. A variety of newly available tools make definitive end user identification inexpensive and relatively straightforward. Consider the immense value to your organization when you really know who is on the other end of your department. Improving the user experience and improving information security start with this check.

Gerhard Zehethofer, VP of IoT and Technology Partnerships: Hybrid Retail is Emerging

Consumers can’t wait to return to stores, but in 2022, they’ll expect the best of both worlds: online and offline retail access. While consumers will appreciate the in-store experience, they will also expect the convenience of shopping online. These amenities include a wider range of shopping services to enhance their experience when they set foot in the physical store. Consumers want to be able to check product availability before they even arrive in store, be guided to the product (s) they are looking for when they enter, and select their preferred distribution channel. Retailers need to keep all of this in mind to create the best hybrid consumer experiences.

The year 2022 promises to be filled with more change as the business world grapples with social, technological and political changes. We hope our predictions inspire you to respond to each new digital identity challenge with confidence, flexibility and innovation.

*** This is a syndicated Security Bloggers Network blog from Forgerock Blog written by ForgeRock. Read the original post at:

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